Wholesale FAQs
What are delivery times?
Delivery time(3-7 days)= processing time(1-3 working days) + shipping time(2-4 working days)
What are shipping costs?
Shipping chargers are calculated by weight and zone and this is done automatically by our system at the time of order placement.
1.Select Proceed to Checkout.
2.Select or add your shipping address.
3.The total shipping cost will be listed under Order Detail.
What is the minimum order quantity(MOQ)?
All Product No MOQ.
What payment methods can i use?
PayPal, Visa, MasterCard, Discover Network, American Express etc.
Is there a Credit Card, PAYPAL fees or other hide fees?
No. All order only have items price and shipping cost, no paypal fees, no hide fees, no transaction tax.
Can I ship my order to a P.O. Box?
No, We do not ship to any post office boxes. Orders placed that are valued at $100.00 or more require a signature upon delivery.
What service will you use to ship my order?
DHL Express, FedEx International Priority, United Parcel Service(UPS)
What if my product is damaged or defective upon receiving it?
If your item arrives defective, please contact one of our friendly Customer Service Representatives immediately in order to obtain further instructions.
How can I cancel my order?
Please contact customer service (support@kiiddd.com) as soon as possible. Please be aware that once your order has shipped, the order cannot be canceled.